Health Guarantee

 

 

PUPPY HEALTH GUARANTEE

We, Rippling Creek Labradoodles, guarantee our puppies to be in excellent overall health, and to be free of genetic hip and elbow dysplasia, and genetic blinding eye defects. We offer 3 guarantees:

I) 10 Day Infectious Disease Guarantee

II) Basic 1 Year, Two Part Health Guarantee

     A) Debilitating Congenital Health Guarantee

     B) Genetic Hip, Elbow and Eye Guarantee

III) OPTIONAL Extended 2 Year , Two Part Health Guarantee

     A) Debilitating Congenital Health Guarantee

     B) Genetic Hip, Elbow and Eye Guarantee

In order to validate these health guarantees, the purchaser is required to do several things:

 1) Have the puppy examined by a licensed veterinarian within 5 days of taking the puppy home.

2) Return a copy of the vet report for that visit to the seller by email, fax, or mail, within 10 days of picking up the puppy. If returned by mail, the letter must be postmarked within the 10 day time period. If the vet report is not received in the allotted time, the health guarantee becomes invalid, and the purchaser assumes all responsibility for the health of the puppy.

3) Complete all puppy vaccinations, and have yearly exams for heart worm and other parasite detection and prevention, as well as all continuing inoculations, as required or suggested by the purchaser’s vet. Failure to keep the puppy/dog up to date on all preventative health guidelines will make the 1 and 2 year guarantees null and void.

 I) 10 (TEN) DAY INFECTIOUS DISEASE GUARANTEE

If, in the first 10 days of taking the puppy home, the puppy is diagnosed with an infectious disease, we will reimburse the cost of the treatment for that illness, thereby assuming the responsibility that the puppy contracted the illness in our home. The purchaser must notify us of the problem within 2 (two) days of the vet’s diagnosis, and forward us a copy of the vet visit where the problem was discovered, as well as the required treatment plan. We will not pay for the vet visit when the disease was diagnosed; we will cover only the treatment.

We do not cover hypoglycemia, vomiting, diarrhea, or puppies’ allergies, as these things can be brought on by stress and environment, such as, but not limited to:

1) over-handling of young puppies, causing the puppy to lack proper rest and sleep,

2) refusal of food for over 8 hours due to the transition to their new home and/or food,

3) exposure to low room temperatures for an extended period of time or sleeping in drafts.

II)  BASIC 1 (ONE) YEAR , 2 (TWO) PART HEALTH GUARANTEE 

A) DEBILITATING CONGENITAL HEALTH GUARANTEE

If, during the first year of the puppy’s life, the purchaser’s vet finds a life-threatening or life-altering congenital defect (other than hips, elbows and eyes), the purchaser must notify the breeder of the problem within 2 days of the vet exam, via a letter of explanation from the examining vet. In order to receive any type of reimbursement, copies of all vet reports and tests must be submitted to the breeder, as well as a copy of the puppy’s medical records to date. We will then confer with our vet, with the option of requiring a second opinion from an unassociated vet, in the locale of the puppy, at the purchaser’s expense. We will not pay for any treatments or surgeries done on the puppy without prior approval from us, and confirmation of the need for such treatment or surgery by our vet, or by a second unassociated vet opinion if the puppy is not local. If the problem is , indeed, diagnosed as congenital, the purchaser has 3 (three) options:

1) Return the puppy for a full refund,

2) Return the puppy for a replacement puppy of equal value from the next available litter,

3) Keep the puppy as a loving member of the family, and receive reimbursement for the treatment of the problem, not including the cost of the diagnoses, OR receive a refund equal to ½ (one half) the purchase price of the puppy, whichever is less.

We do not cover underbite, overbite or hernias, as these are not life-threatening or life-altering defects.

B) GENETIC HIP, ELBOW AND EYE GUARANTEE

If, within the first year of the puppy’s life, the puppy is diagnosed with genetic hip or elbow dysplasia, or genetic blinding eye problems (PRA, etc), the same procedures as above must be followed, with the following exceptions:

1) For hereditary hip and elbow dysplasia, X-rays must be taken in accordance with the Orthopedic Foundation for Animals, Inc (OFA). The dog must be under anesthesia for the X- rays, and a copy of the official OFA report must accompany the dog’s other medical records (listed above) to us.

2) For genetic blinding eye problems such as progressive retinal atrophy, a certified canine ophthalmologist’s certificate must accompany the above medical records stating the genetic defect.

III) OPTIONAL EXTENDED 2 (TWO) YEAR, 2 (TWO) PART HEALTH GUARANTEE

A) DEBILITATING CONGENITAL HEALTH GUARANTEE

B) GENETIC HIP, ELBOW AND EYE GUARANTEE

Because we strive for excellent health in our dogs and their puppies, we have chosen to use the vet recommended vitamin supplement, NuVetPlus. We encourage the purchaser to continue with these quality vitamins to ensure the best health possible for their puppy. If the purchaser opts to use the NuVet Plus vitamin supplement, we will extend the Basic 1 (One) Year Health Guarantee for an additional year, making it an Extended 2 (Two) Year Health Guarantee. All details, listed above, for the Basic Health Guarantee remain the same except for the time extension, and the use of the NuVet Plus vitamin supplements for the duration of the extended 2 years.

The 3 (three) health guarantees listed above cover solely initial infectious diseases, life-threatening or life-altering congenital defects, and inherited hip, elbow and eye defects. We do not cover any physical problem that is, or could be, the result of injury or abuse. For the safety and health of the puppy, we encourage age-appropriate, and material-appropriate toys, to avoid the danger involved with swallowing parts of the toy. We discourage overfeeding or over-exercising the puppy. Excessive exercise can include, but is not limited to:

1) running on hard pavement and slippery flooring,

2) jumping 2-3 stairs at a time,

3) jumping from heights, such as truck tailgates or veterinarian tables,

4) any action that requires forceful pushing off or landing on the front or back legs.

We encourage healthy play and regular walks to give the puppy the exercise needed to keep it healthy and happy. Be advised that until the puppy has had the full set of vaccinations, it should not be taken to areas where other pets and animals have been. Parks, doggy parks, pet stores, neighbors’ yards, and even family and friends’ homes can put a puppy at risk until the inoculations are completed. When the puppy is fully immune, it is safe to “show off” the new family member.

The breeder, Rippling Creek Labradoodles, guarantees a healthy companion pet, but does not guarantee adult size, color or temperament.

As the breeder, we, Rippling Creek Labradoodles have the right to deny the purchase of one of our puppies to any potential puppy customer solely at our discretion. In the event that a puppy customer has already placed a deposit on a particular puppy, we will return that deposit to the customer. The breeder is not obligated to give the customer any explanation for the decision to decline the sale of said puppy.

The purchaser agrees that they fully understand this contract. In the unlikely event of a legal issue, this contract is under the jurisdiction of the Commonwealth of Pennsylvania. It is understood that the place of venue would be in Dauphin County, Pennsylvania.